1. Introduction

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Welcome to Day's Carpet Cleaning. These Terms and Conditions govern the use of our services. By engaging with Day's Carpet Cleaning, you agree to comply with and be bound by the following terms.

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2. Services

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Day's Carpet Cleaning provides professional carpet cleaning services. The scope of work will be outlined in the service agreement signed by the customer.

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3. Bookings and Cancellations

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• Booking: Appointments can be scheduled via phone, email, or our website. A confirmation will be sent once the booking is completed.

• Cancellation: Cancellations must be made at least 24 hours in advance. Failure to do so may result in a cancellation fee.

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4. Pricing and Payment

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• Pricing: Prices for our services are outlined in the service agreement. Additional charges may apply for extra services or heavily soiled areas.

• Payment: Payment is due upon completion of services unless otherwise agreed. We accept cash, credit/debit cards, and online payments.

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5. Customer Responsibilities

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• Access: The customer must provide access to the property at the agreed time. Failure to do so may result in rescheduling and additional charges.

• Preparation: Customers should remove any fragile or valuable items from the cleaning area. Day's Carpet Cleaning is not responsible for any damage to such items.

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6. Liability

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• Damage: While we take utmost care, Day's Carpet Cleaning is not liable for pre-existing damage or wear and tear. Any new damage caused by our services must be reported within 24 hours.

• Stains: We will do our best to remove all stains; however, we cannot guarantee complete removal of all stains.

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7. Satisfaction Guarantee

 

We strive for customer satisfaction. If you are not satisfied with our services, please contact us within 24 hours, and we will address your concerns.

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8. Use of Personal Information

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We collect and use personal information in accordance with our Privacy Policy, which is available on our website.

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9. Amendments

 

Day's Carpet Cleaning reserves the right to amend these Terms and Conditions at any time. Any changes will be posted on our website and will become effective immediately upon posting.